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About the product From the publisher Get everything you need with the help of well-built communication. From the spouse — support and understanding, from the boss — recognition and promotion, from friends — help and inspiration. All successful relationships imply a mutually beneficial exchange: you give the person what he needs, and in return you get what he wants. Any other way of interaction is doomed to failure, and sooner or later such communication stops. To become a communication guru and gain confidence in communicating with people, learn simple and effective rules based on the principle of exchange. Their author, Les Giblin, a recognized expert in the field of human relations, has conducted over a thousand workshops on communication skills and founded his own Center for Human Relations. More than a million copies of his books have been sold worldwide. Why This Book Is Worth Reading After reading this book, you will learn how to: — make friends and maintain a warm relationship with them; — encourage others to treat you friendly; — to manage the behavior and mood of those who are nearby; — persuade others to see the world from your point of view; — criticize people without offending them. Who is this book for For those who have difficulty communicating: Feels uncomfortable in the company of strangers, who find it difficult to make and maintain connections. Who is shy or afraid not only to communicate, but also to receive what he needs from people. For those whose professional activities are directly related to communication, who every day need to convince others of something, to infect with their idea or to achieve a certain result from them. Quotes «Let’s define the rule: successful human relationships imply a mutually beneficial exchange — you give someone what he wants and you get what you need.» «Once you understand why people do this and not the other, you will automatically feel more confident in dealing with them.» “The purpose of this book is not to teach you a few chords, but to help you master your finger fluency. Not to teach you a few tricks of communicating with people, but to give you «know-how» — a technique based on knowledge of human nature, understanding the reasons for his actions. » About the Author Les Giblin is one of the pioneers of personal development. Conducted communications trainings for Mobil, General Electric, Johnson & Johnson, Caterpillar and other top companies. Abstract Become a communication guru and achieve everything with simple communication rules. Their author, Les Giblin, is a recognized expert in the field of interpersonal interaction. He has conducted over a thousand workshops on communication skills and founded his own Human Relations Center. More than a million copies of his books have been sold worldwide. After reading this book, you will learn how to make friends and maintain a warm relationship with them; encourage others to be friendly to you; manage the behavior and mood of those who are around; persuading others to see the world from your perspective; criticize people without offending them.
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